{"id":415,"date":"2020-05-05T09:53:47","date_gmt":"2020-05-05T09:53:47","guid":{"rendered":"https:\/\/zedinet.com\/?page_id=415"},"modified":"2020-05-05T09:53:47","modified_gmt":"2020-05-05T09:53:47","slug":"partner-self-service","status":"publish","type":"page","link":"https:\/\/zedinet.com\/index.php\/partner-self-service\/","title":{"rendered":"Partner Self Service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container animate_afb\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1>Partner Self-Service<\/h1>\n<p>If you are already responsible for an EDI system then you&#8217;ll know that a lot of routine queries come from your trading partners. Questions like &#8220;Did the order file I sent at 04:30 this morning reach you successfully?&#8221; and &#8220;Did you send me an ASN for order number xxxxxx?&#8221;.<\/p>\n<p>Answering these questions manually disrupts your working day unnecessarily, which is why ZEDI includes a self-service facility for your trading partners. Essentially it allows your customers and suppliers to find the answers to these questions without disturbing you.<\/p>\n<p>Within ZEDI, you can create a login for a &#8220;Partner&#8221; type user. When that user logs on, they see a cut-down version of what you would see when you log-on.<\/p>\n<p>. They only see transactions that belong to them.<br \/>\n. They cannot access any of the configuration functions.<br \/>\n. They cannot change anything within ZEDI.<\/p>\n<p>What they <em>can<\/em> do is verify that the files they sent to you arrived, and were processed successfully. They can also perform searches to locate and view transactions that you have sent to them.<\/p>\n<p>Once they&#8217;ve found the transaction they&#8217;re interested in, they can also download a copy of it. This is particularly useful when there is a problem at their end that&#8217;s preventing the files from getting through in the normal way.<\/p>\n<p>Making good use of partner self-service allows you to focus more on what you need to be doing, rather than answering questions that can be easily avoided.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"Partner Self-Service If you are already responsible for an EDI system then you'll know that a lot of routine queries come from your trading partners. Questions like \"Did the order file I sent at 04:30 this morning reach you successfully?\" and \"Did you send me an ASN for order number xxxxxx?\". Answering these questions manually...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-415","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/pages\/415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/comments?post=415"}],"version-history":[{"count":1,"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/pages\/415\/revisions"}],"predecessor-version":[{"id":416,"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/pages\/415\/revisions\/416"}],"wp:attachment":[{"href":"https:\/\/zedinet.com\/index.php\/wp-json\/wp\/v2\/media?parent=415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}